International Standard
ISO/IEC 20000-10:2018
Information technology — Service management — Part 10: Concepts and vocabulary
Reference number
ISO/IEC 20000-10:2018
Edición 1
2018-09
International Standard
Vista previa
ISO/IEC 20000-10:2018
74316
No disponible en español
Publicado (Edición 1, 2018)

ISO/IEC 20000-10:2018

ISO/IEC 20000-10:2018
74316
Idioma
Formato
CHF 151
Convertir Franco suizo (CHF) a tu moneda

The electronic version of this International Standard can be downloaded from the ISO/IEC Information Technology Task Force (ITTF) web site

Resumen

This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.

This document can be used by:

a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);

b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;

c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;

d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).

Informaciones generales

  •  : Publicado
     : 2018-09
    : Norma Internacional para revisar [90.92]
  •  : 1
     : 28
  • ISO/IEC JTC 1/SC 40
    35.020  03.080.99 
  • RSS actualizaciones

Próxima versión en desarrollo

Draft International Standard
ISO/IEC DIS 20000-10
Information technology — Service management — Part 10: Overview and key concepts
Reference number
ISO/IEC DIS 20000-10
Edición 1
Draft
International Standard

ISO/IEC DIS 20000-10

Information technology — Service management

Part 10: Overview and key concepts

ISO/IEC DIS 20000-10

ISO/IEC DIS 20000-10
86210
Idioma
Formato
CHF 63
Convertir Franco suizo (CHF) a tu moneda

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