Reference number
ISO 16355-3:2019
International Standard
ISO 16355-3:2019
Applications of statistical and related methods to new technology and product development process — Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Edition 1
2019-01
Preview
ISO 16355-3:2019
70662
недоступно на русском языке
Опубликовано (Версия 1, 2019)

ISO 16355-3:2019

ISO 16355-3:2019
70662
Язык
Формат
CHF 173
Пересчитать швейцарские франки (CHF) в ваша валюта

Тезис

This document describes quantitative approaches for acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system standard.

NOTE It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.

Users of this document include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.

Общая информация

  •  : Опубликовано
     : 2019-01
    : Международный стандарт подлежит пересмотру [90.92]
  •  : 1
  • ISO/TC 69/SC 8
    03.120.30 
  • RSS обновления

Новая версия в процессе разработки

Draft
International Standard
ISO/DIS 16355-3
Applications of statistical and related methods to new technology and product development process — Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Reference number
ISO/DIS 16355-3
Edition 1
Проект Международный стандарт

ISO/DIS 16355-3

Applications of statistical and related methods to new technology and product development process

Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder

ISO/DIS 16355-3

ISO/DIS 16355-3
90058
Язык
Формат
CHF 63
Пересчитать швейцарские франки (CHF) в ваша валюта

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