ISO/TS 24082:2021
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ISO/TS 24082:2021
77762

Abstract  Preview

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.


General information 

  •  :  Published
     : 2021-06
  •  : 1
     : 26
  •  : ISO/TC 312 Excellence in service
  •  :
    03.080.01 Services in general

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