ISO/AWI 32112
u
ISO/AWI 32112
81357

Abstract

This document provides the definition of relevant factors of evaluation in e-commerce transaction assurance which can help to identify indicators, evaluation toolkits, and an approach for selection of indicators. This document focuses on e-commerce transaction assurance by providing the relevant factors of evaluation including quality of e-commerce transaction platforms and sites, quality of e-commerce transaction services, quality of external environments for e-commerce transactions, and sustainability of e-commerce transactions. This document also explains how to set up an e-commerce transaction assurance evaluation indicator system that encourages monitoring and improvement of quality of e-commerce transactions.


General information 

  •  :  Under development
  •  : 1
  •  : ISO/TC 321 Transaction assurance in E-commerce
  •  :

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